“General Motors recently removed the downloadable PDF collision repair procedures previously hosted on ,” General Motors said in a statement Tuesday. Shops needed to use the paid ACDelco site, he said then. GM body structure service engineering advanced serviceability of design team leader Bob Hartman had already said in July 2017 that the OEM’s free auto body repair procedures site was not enough to correctly repair a vehicle. It’s $20 for three days, $150 a month and $1,200 a year. Repairers can still find the necessary body repair information - and all those other procedures they’ll need - along with live hyperlinks and even videos on the paid ACDelco GM procedure site. Hyperlinks within their pages indicating other instructions repairers might wish to reference weren’t active. The free PDFs only contained body repair instructions - they lacked the “mechanical” service and repair information also typically necessary to fix modern vehicles. Other site content such as position statements and general technical documents remain there. General Motors confirmed Tuesday it had removed the PDFs of collision repair procedures it had been providing for free, noting that they alone weren’t enough for a body shop to produce a “safe and proper repair.”
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